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Frequently Asked Questions
Services
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We are overtly non-religious in the services we provide. In this Greater Nashville Area/cultural buckle of the “Bible Belt” we’re aware that so many therapists offer Christian-based counseling, and we want to help fill the gap to create a space that feels safe for folks who want to know they won’t be pushed in any doctrinal direction.
That said, we absolutely love to help you connect with your own spirituality, and process your spiritual experiences. Many of our staff were raised in spiritual traditions, have processed their own religious trauma, and are so great at holding space for deconstruction, disillusionment, purity culture hangovers, etc.
We’re not against it, we’re just truly open and don’t secretly assume we know what’s best for you. We follow your lead and consent on any religious/spiritual concerns you bring up and stay in our lane, which is whole-person therapy.
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One of our therapists, Katelyn Sager, sees pre-teens as young as 10, while she and the rest see adolescents and older.
We don’t see younger kids because our current office is set up to be an intricate sensory haven primarily for adults needing a gentler experience. Our therapy rooms and waiting area are lovely but not child-proofed and potentially physically dangerous for our livelier curious loved ones.
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Our relationship therapist’s schedule is full right now, but we hope to open more availability for couples in Summer 2024.
Scheduling
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Yes! We’d love to support you, and have immediate openings.
Please visit the online calendar for the most up-to-date session availability.
If you don’t see a time that works for you, you can use the waitlist to tell us specific times you’d be available if we get a cancellation, and you’ll automatically be notified when a spot opens in that time frame.
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There are several ways! Choose what’s most comfortable for you.
1 - If you’re ready to set up an appointment, you may book via our online calendar.
2 - If you’d like to chat on the phone for a few minutes to ask any questions or make sure we’re the right fit for you, just give us a call, or feel free to use our contact form or text us at 615.709.2341 if you’d like to set up a specific time to chat.
3 - If you’d like to contact us to schedule, you can email us or text us to ask for available times.
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Days: We’re in our Brentwood office on weekdays. Please view our calendar for each practitioner’s most up-to-date availability.
Evenings & weekends: We do offer limited evening appointments, and hope to make weekend appointments available by June 2024. We also have lunchtime appointments available for those working around strict daytime hours.
Feel free to text or email us to see how our schedules might be able to work together.
Fees
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We currently offer a limited number of reduced rates and have varying session rates among our practitioners.
Please reach out if you’d like to apply for a reduced rate or join the waiting list for your preferred practitioner’s reduced fee slot.
We plan to expand our reduced-rate schedule by September 2024. Please sign up for our newsletter at the bottom of this page if you’d like to be alerted when reduced-rate schedules open.
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The current rate is $185-$225 per clinical hour, depending on the clinician. Please view our online calendar for the most current rates available.
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Absolutely! If you have a health savings account or flex account, we can run HSA/FSA cards just as we would a regular credit card.
Insurance
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We don’t process insurance. It may be worth checking in with your insurance company, just in case - some plans may reimburse for out of network sessions or let your sessions count toward your deductible. We can give you a receipt with the medical codes they’ll need if you have confirmed that they will reimburse you.
You’ll also want to check in with your insurance company to see what you need in order to get counseling reimbursed out of network. Here are some questions you’ll want to ask:
𖥸 Do they reimburse for counseling? For out of network counseling?
𖥸 Do they require a diagnosis in order to cover your sessions?
𖥸 Do they limit the amount of sessions they’ll cover based on that diagnosis?
𖥸 Do they require special permission for sessions over a certain length (for instance, 60-75 minutes vs. 45 minutes)
𖥸 Will they allow unreimbursed sessions to count toward your deductible?
𖥸 Do they require out of network therapists to submit a W-9 form in order for you to reimbursed? (Unfortunately, we don’t feel comfortable submitting these forms which has become a popular request of some insurance companies in recent years; submitting the W-9 independent contractor form implies to us that we have a financial or contractor relationship with the insurance company which causes us concern about confidentiality.)𖥸 𖥸 𖥸
It’s important to find out these details before starting therapy so that both you and we have an idea of the expectations. Sometimes insurance plans cover enough sessions to give you coping skills to change outward behaviors, but not enough sessions to do the deep, healing heart-work we believe can sometimes better help sustain those changes and feel more like yourself. There are absolutely exceptions to that, though, so again: it’s always worth checking in with them.
What’s the next step?
You’ve got choices!
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𖥸 Connect with Us Directly 𖥸
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🗓 Schedule Appointment
Feel free to check our availability and schedule your first appointment.
1 - Choose clinician, appointment type (in-person/telehealth, & session length
2 - Reserve your time
(3 - You can use the Waitlist on the calendar to let us know when you’re available if you need a different time.) -
📱 Text Us
If you have a quick question or aren’t a fan of phone calls, we like texting too!
You’re welcome to request a free 10-minute consult (tell us good times to reach you), or get help picking your therapist. Let us know of any questions or concerns about the process, logistics, etc. Just make sure not to send sensitive personal info via text.
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📧 Email Us
This form helps guide you through what to write if you’re not sure what to say (and leaves plenty space if you are). Just use the checkboxes to let us know how we can help.
Feel free to send any questions or concerns about the process, logistics, our expertise, etc. Just make sure not to send sensitive personal info via email.
𖥸 Keep Exploring in Your Own Way 𖥸
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📝 Check out Resources
The resources are a great way to get to know how we think and what our approaches are like.
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🌿 Office Tour 🛋️
Get a feel for what the vibe is like at the office, and get comfortable with the setting you might visit.
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🗓️ Check Availability
Take a look at our current availability, pricing, and specialized services to see how they might fit your world.